“Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.
For people not used to buying garden roses, some varieties can look different from what you might expect. Some roses can show signs of dehydration or might show some damaged outer petals. The bright colors are most susceptible to discoloration of the outer petals.
We ship our garden roses with guard petals in order to protect the blooms during shipping. Upon removal of the protective packaging, remove any brown or discolored guard petals. It is not uncommon to remove an average of 5 to 10 petals per bloom.
Keep flowers away from direct sunlight, drafts or excessive heat. Remember that exposing garden roses to warmer environments (outside, a hot room, etc) will help the flower bloom, and storing your roses in a cooler environment will slow down the opening process.”